Privacy Policy

Last updated: April 3, 2026

This Privacy Policy explains how siteorder.app ("we", "us", "our") collects, uses, and protects your personal information when you use our website or iOS application.

1. Information We Collect

When you place an order or contact us, we may collect:

  • Your name and email address
  • Your business name and website requirements
  • Images, logos, and other files you upload as part of your order
  • Payment information (processed by Apple — we do not store card details)
  • Communications between you and our team

2. How We Use Your Information

We use your information solely to:

  • Build and deliver your website
  • Communicate with you about your order and revisions
  • Manage your hosting and ongoing edits
  • Send service-related notifications (e.g. renewal reminders)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. File Storage

Files you upload (logos, images, content) are stored securely and used only to build and maintain your website. We retain these files for the duration of your subscription plus 30 days after cancellation, after which they are deleted.

4. Third-Party Services

We use the following third-party services:

  • Apple In-App Purchase — payment processing. Subject to Apple's Privacy Policy.
  • Cloudflare — hosting and CDN for delivered websites.
  • Firebase — order management and file storage within our iOS app.

5. Data Security

We take reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You may request to access, correct, or delete your personal data at any time by emailing hello@siteorder.app. We will respond within 14 days.

7. Cookies

Our marketing website (siteorder.app) does not use tracking cookies or analytics at this time.

8. Children's Privacy

Our service is not directed at children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy from time to time. We will notify active users of material changes by email. Continued use of the service constitutes acceptance of the updated policy.

10. Contact

For privacy-related questions or requests, contact us at hello@siteorder.app.